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Help Center

Build a customer-facing help center.

Overview​

The Help Center provides:

  • Organized article categories
  • Searchable content
  • Public and private articles
  • Multi-language support

Setup​

Create Categories​

  1. Go to Help Center → Categories
  2. Add categories:
    • Getting Started
    • Account & Billing
    • Time Tracking
    • Invoicing
    • Troubleshooting

Write Articles​

  1. Go to Help Center → Articles
  2. Click New Article
  3. Write using the rich text editor
  4. Set:
    • Category
    • Privacy (public/private)
    • Language
  5. Publish

Content Organization​

Multi-Language​

Articles can be translated:

  1. Open an article
  2. Click Translations
  3. Add translation for each language
  4. Save

API​

Help center content is accessible via the Knowledge Base API.