Passa al contenuto principale

Contacts Management

Manage organization contacts including clients, leads, and customers.

Contact Entity

FieldTypeDescription
namestringContact/company name
contactTypeenumLEAD, CLIENT, CUSTOMER
primaryEmailstringMain email address
primaryPhonestringMain phone number
imageUrlstringContact avatar/logo
budgetnumberAnnual budget
budgetTypeenumQUARTERLY, ANNUAL
membersEmployee[]Assigned team members
projectsProject[]Associated projects

Contact Lifecycle

Lead → Qualified → Client → Customer
│ │ │
└─ Lost └─ Lost └─ Churned

Features

Contact Profiles

  • Company details and addresses
  • Multiple email addresses and phone numbers
  • Social media links
  • Contact notes and tags
  • Document attachments

Contact-Project Linking

Contacts can be linked to projects, enabling:

  • Billing association per contact
  • Project cost tracking per client
  • Invoice generation from contact

Member Assignment

Assign employees as account managers:

  • Primary contact person
  • Sales representative
  • Project manager

Permissions

ActionPermission
View contactsORG_CONTACT_VIEW
Create/edit contactsORG_CONTACT_EDIT