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Knowledge Base Plugin

In-app knowledge base with categorized articles for self-service support.

Overview​

The Knowledge Base plugin provides a structured help center within the application:

  • Categories β€” organize articles by topic
  • Articles β€” searchable help content
  • Authors β€” track article contributors

Features​

FeatureDescription
Article editorRich text article editing
CategoriesHierarchical topic organization
SearchFull-text article search
Draft/PublishedArticle lifecycle management
MultilingualArticles in multiple languages

API​

  • GET /api/knowledge-base β€” list categories
  • GET /api/knowledge-base/:id β€” get category
  • POST /api/knowledge-base β€” create category
  • GET /api/knowledge-base-article β€” list articles
  • POST /api/knowledge-base-article β€” create article